Return Policy
Our Return Policy
At Sassyrod Tee's, your satisfaction is our priority. Please read our return policy carefully before making a purchase.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unworn, unwashed, and in their original condition with tags attached.
How to Initiate a Return
To start a return, please contact us at your email here with your order number and reason for return. We will respond within 2–3 business days with instructions.
Exchanges
We're happy to exchange items for a different size or color, subject to availability. Please contact us to arrange an exchange.
Non-Returnable Items
- Custom or personalized orders
- Items marked as final sale
- Items that have been worn, washed, or damaged after delivery
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. In that case, please contact us immediately and we will make it right.
Damaged or Defective Items
If you received a damaged or defective item, please contact us within 7 days of delivery with a photo of the issue and we will send a replacement at no charge.
Contact Us
Have questions? Reach out to us anytime — we're here to help! e-mail anarodrigues601@gmail.com